What Partners Are Saying
Our goal isn’t to be the biggest lender—it’s to be the best. And one way we’re getting there is through gathering honest, positive feedback from our brokers. It takes time to build trust in a new partner, which is why we value our broker relationships and take their feedback seriously. Because more important than talking about ourselves is listening to brokers share their experiences.
It’s our mission to deliver the best end-to-end mortgage experience possible, and we know that the only way to get there is through positive relationships and listening to our partners and clients. Check out what our partners are saying about us!
The submission of initial application and submitting documents to underwriting is very user friendly. I can see exactly what’s needed according to underwriting. Also, the response time of my account executive is excellent, bar none. Thanks.
Reviewed by Darien A.
My AE is a great rep. They took the time to walk me through the entire process. They stayed on top of the transaction from beginning to end and also trained me on how to use Octane so I could see exactly where my transaction was at any point in the process. I'll be back!
Reviewed by David H.
Communication all the way through the process is awesome. Automated e-mails at certain stages and solid follow-up from underwriters. Octane is very user friendly and easy to master.
Reviewed by Brad B.
My experience has been great due to many factors. My rep is the reason that I submit loans to Cardinal as they are very knowledgeable about the process of submitting the loans and products. Disclosures go out immediately once the loan is submitted. Underwriting is very fast and the underwriters respond promptly to questions. Inside reps have been very helpful and funding is smooth!
Reviewed by Linda A.
