Reviews

Feedback Makes Us Better

What Partners Are Saying

Our goal isn’t to be the biggest lender—it’s to be the best. And one way we’re getting there is through gathering honest, positive feedback from our brokers. It takes time to build trust in a new partner, which is why we value our broker relationships and take their feedback seriously. Because more important than talking about ourselves is listening to brokers share their experiences.

It’s our mission to deliver the best end-to-end mortgage experience possible, and we know that the only way to get there is through positive relationships and listening to our partners and clients. Check out what our partners are saying about us!

Once we established how to use Octane, every aspect of the process was handled quickly and professionally. The Account Executives I worked with are exceptional.

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Reviewed by Joseph H.

The submission of initial application and submitting documents to underwriting is very user friendly. I can see exactly what’s needed according to underwriting. Also, the response time of my account executive is excellent, bar none. Thanks.

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Reviewed by Darien A.

We were looking for a company that could keep pace with our clients’ expected turn times. A company that delivers consistently on purchase agreement close-by dates. Cardinal delivered! My AE has been instrumental in helping navigate Octane and, frankly, goes above and beyond to assist.

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Reviewed by James L.

There are a number of things that make working with Cardinal Financial and their team a great experience for me (mortgage broker), my operations staff, my clients, and all other partners involved in the process. Right from the start, I was impressed with the ease of their systems and their seamless disclosure process. Their support staff and underwriters are prompt and very helpful throughout the process which helps eliminate unnecessary delays. Great job to all!

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Reviewed by Shannon Y.